Rugistan® Chicago is a rug store at 4815 N Western Ave in Lincoln Square, Chicago, IL 60625, open seven days a week. Hand-knotted rugs, kilims, runners, vintage and antique rugs, modern rugs, plus more affordable machine-made rugs you can only buy in this store. Our Chicago showroom has served the North Side for years, with rug cleaning, repair and custom-cut rug pads under one roof.

Hours and address

Rugistan® Chicago (Lincoln Square)
4815 N Western Ave, Chicago, IL 60625
Get directions · 312-868-1898 · chicago@rugistan.com

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Monday to Thursday: 10 a.m. to 6:30 p.m.
Friday to Sunday: 10 a.m. to 6 p.m.

Coming at a set time? Chat with us and we will have your rugs ready. We reply within the hour, 8 a.m. to 10 p.m. Central.

Handmade rugs at fair prices, because we import them ourselves

Rugistan® was founded in 2021 as Kapisa Rugs by Shams Frough, who grew up in Afghanistan, where rugs are part of every home. He buys hand-knotted rugs and kilims in person, straight from the weavers and workshops, and brings them to our two showrooms with no importer, wholesaler or distributor in between. Our vintage, antique and modern rugs are chosen the same careful way.

That is why our prices are lower than you might expect. Not because the rugs are lesser: they are the same hand-knotted wool rugs sold elsewhere for far more. We simply don't pay middlemen, and we don't overcharge. Every rug has a fair, marked price, we match prices, and every handmade rug carries a lifetime guarantee of authenticity and quality.

A rug for every room and every budget

  • Small kilims and mats from about $150, for entries, kitchens and bedsides.
  • Hand-knotted area rugs in every common size, from 3x5 to 12x18.
  • Runners for hallways and stairs.
  • Vintage and antique rugs for collectors and old-house restorations.
  • Modern and contemporary rugs, hand-knotted and hand-loomed, from India and other weaving countries.

Tell us your room size, colors and budget in chat and we will pull a few rugs before you come in.

What you will find in the Chicago showroom

  • Hand-knotted rugs: traditional, tribal and transitional designs, from small mats to large room-size rugs.
  • Modern rugs: contemporary hand-knotted and hand-loomed designs from India and other weaving countries.
  • Affordable machine-made rugs, sold in the Chicago store only, at lower starting prices.
  • Kilims and flatweaves, at the same prices as in Evanston.
  • Runners for hallways, kitchens and stairs.
  • Durahold Plus rug pads, cut to the size of your rug.

Browse online first: all rugs, kilims, runners and rug pads. Every rug online shows which store has it.

Services in Chicago

  • Rug cleaning: professional hand washing from $2.50 per sq ft. Rug cleaning and repair.
  • Rug repair: fringe, edges, holes and moth damage.
  • Free local delivery within 30 miles, including Lincoln Square, Ravenswood, North Center, Andersonville, Edgewater, Uptown, Albany Park, Roscoe Village and Lakeview.
  • Try at home: take a rug home on approval.
  • Written appraisals: $300 for the first rug. Rug appraisals.
  • Store pickup: order online and pick up in Chicago, usually ready within 4 hours.

As seen in

Shams Frough and Rugistan® (formerly Kapisa Rugs) have been featured in TIME, the Chicago Tribune and the Chicago Sun-Times.

Can't make it in?

Shop every rug online with free U.S. shipping and 30-day returns. Each listing shows its exact measured size, colors and which store has it, and we send extra photos or a video in chat on request.

Chicago rug store FAQ

Where is Rugistan® in Chicago?

At 4815 N Western Ave, Chicago, IL 60625, in Lincoln Square, a short walk from the Western Brown Line station.

Is the Chicago store open on Sundays?

Yes. We are open seven days: Monday to Thursday 10 a.m. to 6:30 p.m., Friday to Sunday 10 a.m. to 6 p.m.

Why are your rugs cheaper than other rug stores?

We buy our handmade rugs ourselves, in person, and skip the importers and wholesalers that add to the price. The rugs are the same quality; the markup is not.

Do you sell cheaper rugs in Chicago?

Yes. Along with hand-knotted rugs, the Chicago store carries machine-made rugs at lower starting prices. Those are sold in the store only, not online.

Do you clean rugs in Chicago?

Yes. Professional hand washing starts at $2.50 per sq ft. Bring the rug in, or ask about pickup.

Is there a Rugistan® store in Evanston too?

Yes, at 600 Dempster St, Evanston. See our Evanston rug store.

  • Direct importer, bought at the sourceDirect importer, bought at the source
  • Try it at home from Chicago or EvanstonTry it at home from Chicago or Evanston
  • Free U.S. shipping, 30-day returnsFree U.S. shipping, 30-day returns
  • Fair marked prices, price matchFair marked prices, price match
  • 150+ five-star Google reviews150+ five-star Google reviews